Comments on: Still More About Ikea

By: Maja

Maja — Wed, 19 Jul 2006 14:45:03 +0000

In my eyes, the japanese service culture is ridiculous and only consisting out of thousands of staff swirling around each customer or even standing around, looking in the air. This kind of service is very expensive for the customers. They pay lots of money for some morons to stand around. But, this can easily be understood considering the arrogancy that japanese customers are still showing. Wait a while and they will also have to look where the penny goes. The consumer behaviour in Japan will (hopefully) change soon.

By: saffronsaris

saffronsaris — Sat, 10 Jun 2006 21:45:20 +0000

Seems like Ikea may not be successful in Japan. Afterall, the Japanese service culture is legendary, and the Ikea way of selling things –in their catalogue, they stated specifically that the salespersons are there to answer your queries, and not to push sales so that customers can shop in peace, or so they claim.
Personally, I fine with that, but most Japanese might be unaccostomed, just like I cannot figure out why I can’t push the lift buttons in Isetan.

By: Roy

Roy — Sat, 10 Jun 2006 04:45:16 +0000

move-in present!!

I’d really like a nice 46″ wide screen TV (sharp or sony) but a clock would be ok too.

By: MichaeL @ Korea

MichaeL @ Korea — Sat, 10 Jun 2006 01:13:45 +0000

wow Roy you’re reaLLy getting into it huh ?
but hold on buyin’a new clock’cause I think I’ll send 1 as a move-in present .
perhaps a desk-top ?

By: Ming

Ming — Fri, 09 Jun 2006 23:45:20 +0000

hi Roy, know what you mean. its same here in the UK but still people keep going back there for more maybe swedish things are cool !!!

By: Roy

Roy — Fri, 09 Jun 2006 11:09:00 +0000

Tim, are you a student or teacher?

bb, Ikea may be cheap but the things I’m griping about do not cost money to improve. It’s more about attitude than quality

Rick, agree. I didn’t realize this was a vodafone/softbank ad until maybe the fifth time I looked at it.

By: Rick

Rick — Fri, 09 Jun 2006 05:11:56 +0000

I think for that ad, it might be the fact that she actuallly looks like a normal girl talking on the phone. Versus a stunning model faking like she’s on the phone. Either that or the fact that I can imagine her long beautiful legs wrapped around my waist. That could keep me looking at that ad too. ;)

By: bb

bb — Fri, 09 Jun 2006 05:06:00 +0000

Ikea founder is known to be cheap.
Ikea concept may not work in crowded limited space Japan, pity.
Ikea hired Japanese morons, obviously. Proally neeto.
Aun no Kokyu… until the Japanese can get over this zeitgeist antidulivian notion of there’s, you will always be unsatisfied, again, pity.

By: timothy

timothy — Fri, 09 Jun 2006 04:35:39 +0000

Roy, the son of the CEO of IKEA is in my class. I will try and give him your cri de coeur. BUT they went back to Sweden today. So may take a while.

By: Roy

Roy — Fri, 09 Jun 2006 02:38:05 +0000

Yeah, I think I’ll quit my high paying job at a multinational corporation to sell cheap furniture…Not!

Actually I was not slagging the company. I was providing valuable feedback for the management so they can improve their customer service.

Agree about Misaki. She looked very nice in Densha Otoko.